About

Philip Wixon recently led the HR systems transformation at the Hong Kong Jockey Club. 

This constituted a 30-month programme whose outcome was the consolidation of more than twenty HR systems into a single cloud platform plus supplementary tools serving over 18,500 employees multiple business entities and locations. 

Phil will discuss the thinking and experiences behind the programme, how it was successfully led and implemented including the crucial change management approach used to drive adoption (close to 100% monthly usage) across HR teams, managers and frontline staff.

We will cover:

The unique operations of the HK Jockey Club and the “As Was’  implementation of HR technology systems
How HR reversed the traditional IT-led model to own the change 
Structuring large HR technology programmes that succeed
Managing complex legacy integrations
Driving adoption across operational and frontline workforces
Dedicated change management team as a core programme discipline

Philip is a seasoned transformation leader with over 25 years of experience spanning top-tier management consulting and strategic corporate roles. Known for translating complex business challenges into practical, technology-enabled solutions that accelerate growth, streamline operations, and elevate employee experience. Phil is currently focused on harnessing the power of generative AI and next-gen digital tools to reimagine business processes, workforce enablement, and decision intelligence.

CHROs, those leading complex HR systems change and technology leaders partnering with HR should join this session to understand what levers increase the chances of successful transformation.