About

Boards that champion a customer-driven organisation outperform their peers: research by Deloitte shows customer-centric companies are 60% more profitable than those that aren’t. In today’s market, where customer expectations are rising faster than ever, Boards play a critical role in ensuring the whole organisation stays aligned to the voice of the customer.

At this Chairs and Non-Executive Directors lunch we have two speakers:

• Ryanne Van Der Eijk, NED at EasyJet, ProRail, and Minor Hotels, and she will draw experiences from managing airlines all over the World.

• Samantha Seaton, was until recently CEO of MoneyHub and is now and NED of CAF. Recommended to us by a Chair member, she will address the same issue from a B2B perspective.

This is a unique opportunity to gain strategic insights and engage in high-level discussion with peers on this critical topic.

Agenda