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How do large groups with complex international businesses gauge the effectiveness of their in-house tax operations? There are numerous data-driven and measurable Key Performance Indicators (KPIs) in use across MNEs, but these can consider factors resulting from strategic decisions of the business or external commercial factors. Do any KPIs isolate the impact of the tax team to properly assess its performance? In any case, KPIs will need to be adapted to the specific circumstances in each group. Which are most commonly applied? How can KPIs be aligned with the overall strategic objectives of the tax team and the business and who should be involved in setting them?

Attendees will hear from Tom Borec, an experienced global head of tax, and be able to bring their own insights and perspectives to the conversation.