Winmark Webinar

CLOE: What works and where to focus

About

Is your Legal Ops function delivering maximum value?

Legal operations teams are expected to deliver greater efficiency while controlling costs and supporting business objectives, all while navigating rapid changes in technology. But what actually moves the needle, and where should legal teams concentrate their efforts?

In this case study-led discussion, Victoria Allen, Product Owner (Legal Operations) at National Grid and Neil Wilson, Director of Legal Operations at Cambridge University Press will offer direct insights from their own legal operations functions, sharing practical examples of strategies that have delivered results. Our discussion agenda will include an examination of how to structure teams as well as how to allocate resources effectively and refine processes to enhance legal service delivery. The discussion will also explore how technology can be used in a way that genuinely improves efficiency, rather than adding complexity.

Chaired by Sarah Gormley, Head of Legal Operational Excellence at The Phoenix Group, our panel will look to highlight key approaches that drive meaningful change. Expect candid reflections on common challenges, lessons learned, and areas where legal operations can have the greatest impact. Attendees will leave with a clear understanding of how to prioritise their efforts to improve performance and strengthen the function’s value to the business.

VIP Guest Tickets
Every Winmark Member receives three VIP Guest Tickets annually. Guests should be senior leaders who can enrich our community. We encourage you to use your tickets and nominate worthy VIP Guests.

Speaker

Neil Willson

Director of Legal Operations

Cambridge University Press and Assessment

Speaker

Victoria Allen

Product Owner (Legal Ops)

National Grid

Chair

Sarah Gormley

Head of Legal Operational Excellence

The Phoenix Group

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