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What are the common characteristics shared by high-performing tax functions? Jo Walker, Group Finance Director of Ocado, and winner of Tolley's Best In-House Tax Team in 2024, will share thoughts on what's behind the success of the Ocado tax function and highlight general principles of good practice. What challenges did the team have to overcome and what remain? With the help of attendees, the discussion will broaden to explore how the relative importance of key characteristics may vary depending on circumstances, such as the commercial model, corporate structure and strategic objectives of the business.