Academy Webinar

Creating high levels of team performance through trust and humanity in leadership


The level of trust that individuals have in their organisation and how humane leaders are perceived to be can either enhance or deter performance. This one-day course will help you assess the levels of trust and humanity in leadership within your team or organisation and provide strategies to improve.

This workshop has been designed for leaders who:
- would like to understand the driving elements behind the trust, humanity in leadership, and a resultant increase in performance
- have a desire to lead differently and engage teams for high performance through creating the right environment, culture, and team conditions
- who want to unlock creativity, innovation, and higher levels of inclusion through psychological safety and trust


Talita Ferreira

CEO, Authentic Change Solutions & NED, Tandem Bank and Ford Credit Europe


09.00 to 11.00 Session 1

  • Main drivers of trust
  • Team purpose
  • Culture of trust
  • Vital change behaviours
  • Trust busters vs. trust enhancer

11.00 to 11.45 Morning break

11.45 to 13.45 Session 2

  • Trust triangle (Authenticity, Logic Empathy)
  • Authenticity POWER model ®
  • Levels of empathy
  • BBC communication

13.45 to 14.30 Afternoon break

14.30 to 16.30 Session 3

  • High performing teams
  • Winning team dynamics
  • Stages of Psychological safety
  • Practical toolkit to create a “speak up” culture and enhance innovation and creativity
  • Crucial elements of winning team dynamics



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