Academy Masterclass

Operations Management


This masterclass enables attendees to develop their potential in operations management through discussion, activities, and learning new skills. It aims to increase understanding of different approaches to Operations Management and, combined with real-life examples, explore the scope of these approaches in their own roles and organisations.


Denise Creisson

CEO, Chief Strategy Officer and international corporate trainer


  • 08:45 - Breakfast
  • 09:00 - 1st Part, Quality management and supply chain performance
  • 10:45 - Tea Break
  • 11:00 - 2nd Part, Lean & 6 Sigma and business process re- engineering
  • 12:30 - Finish

We reserve the right to decline registrations in line with our policy.